Retail & Commercial

With customers now having the opportunity to onboard across multiple devices and channels, or even through a call center, the likelihood of an inconsistent experience is drastically increased, Neal Keene of Intelledox says.

Bankers are disputing upstarts' claims customers don't like them, noting progress that traditional institutions have made in recent years.

The percentage of farm lenders losing money hit a six-year high in the third quarter, according to the FDIC.

The company will pay $122 million for six branches and nearly $1 billion in assets.

While digital channels are becoming more popular, many banks remain committed to highway advertising.

The country's top six banks were sideswiped by rising provisions for soured loans and slumping capital markets.

In some cases bankers' willingness to close branches and cut staff is a testament to their company's strength.

CEO Charlie Scharf said in a letter to Congress that a review is underway to determine how many customers were affected by confusion over monthly fees and that the bank will begin issuing refunds next year.

The regulator says the bank needs to address employee complaints and pay controls; the presidential hopeful would make it more difficult for banks to combine.

In search of new sources of revenue now that it has slashed fees on stock trades, the brokerage giant could use the influx of deposits it will get from acquiring its rival to grow its loan portfolio and add new banking services.