Special Program Root Tag

The central bank’s refusal to join the OCC and FDIC in revamping the Community Reinvestment Act sends an unmistakable message that their proposal is deeply flawed.

When launching these solutions, it’s imperative that players think carefully about application security, says FIME's Christian Damour.

Open banking transactions are not initiated by a consumer but are coming from another financial services company. This could make some fraud detection models in place today obsolete.

Given the financial health and outlook for many retailers, their ability to get the digital experience right could be the difference between operating in 2021, or joining the growing list of retail bankruptcies, says Applause's Kristin Simonini.

For most companies, no role within accounts payable focuses solely on handling errors, enablement, fielding phone calls, or escheatment, says Nvoicepay's Kristin Cardinali.

Drones and autonomous vehicles are making progress, but there's still expense and logistical hurdles to work out, says Roadie's Marc Gorlin.

While Google can certainly be trusted to create an engaging mobile interface, trust in banking goes deeper than a good digital experience, says myGini's Mehmet Sezgin.

In order to ensure that the public benefits from a faster payments system, we strongly support the Federal Reserve playing a key leadership role, just as central banks have successfully done in other jurisdictions, says TransferWise's Harsh Sinha.

Muneera Carr, who will become the San Francisco bank's controller on Jan. 6, is the newest addition to a team being assembled by CEO Charlie Scharf.

Whether data leaks come from internal mistakes and exposures or from direct hacking, the outcome is the same. Data is exposed and cybercriminals are using it for fraud today, next year or several years from now, says NuData's Rosemary O'Neill.

If the intention is for FedNow to give the market a choice, particularly to smaller, local banks then interoperability between the TCH and FedNow is a must, says FIS' Elena Whisler.

In order to overcome this digital payment inertia we need to design solutions that allow buyers and suppliers to focus on a more critical aspect of the transaction experience—the sale itself, says Billtrust's Nick Babinsky.

The new decade will see Generation Z become adults, and they will expect more services and activities to be facilitated by their device of choice, says Zoomd's Omri Argaman.

Traditional rules-based platforms are insufficient to protect real time payments. Using historical patterns can predict some fraud but will not prevent new evolving patterns as they emerge for the first time, says Deep Labs' Michael Lynch.

Making the case for process optimization is a lot harder, however, because the costs are hidden and hard to measure, says Nvoicepay's Kristin Cardinali.

Brendan Coughlin will succeed Brad Conner as head of consumer banking, and Beth Johnson will be the bank's first chief experience officer.

Businesses need to shift focus away from millennials and toward the next age group, which is expected to be so demanding that business processes will have to be overhauled, says Julia Carreon, the bank's managing director of digital and fiduciary operations.

When a crisis does strike, all too often organizations struggle to coordinate ongoing, speedy and effective responses, even when they have valid and compelling things to say, according to RockDove Solutions’ Chris Britton.

Not only are cryptocurrencies treading deep into the muddy waters of regulation, but they still lack the trust of most of the banked population, says Tidal Commerce's Drew Sementa.

With customers now having the opportunity to onboard across multiple devices and channels, or even through a call center, the likelihood of an inconsistent experience is drastically increased, Neal Keene of Intelledox says.