Banking

Most customers who go into bank branches aren't in the mood to entertain a forceful sales pitch. But if they're pleased with the service they receive, they'll be a lot more willing to learn more about a bank's additional offerings.

Freddie Mac will return $2.8 billion to the Treasury Department next month, bringing its total payments to about $20 billion above what it got in aid after the 2008 credit crisis.

A court in Puerto Rico court has affirmed its decision that Doral Financial is entitled to a $230 million tax refund from the territory's Treasury Department.

The Massachusetts Division of Banks plans to hold a public hearing today on proposed changes to state lending regulations.

As U.S. auto lending has boomed, the industry — especially its subprime sector — has become a growing target for a slew of prosecutors and regulators. Here are seven government agencies to keep an eye on.

Years of budget cuts are having a negative impact on the ability of the Internal Revenue Service to collect delinquent taxes, according to a new government report.

Glacier Bancorp in Kalispell, Mont., has agreed to buy Montana Community Banks Inc. in Ronan, Mont.

Late Wednesday, Banner Corp. in Walla Walla, Wash., announced it would acquire AmericanWest Bank in a $702 million stock-and-cash deal.

As banks struggle to make sense of their wealth of customer information, the burgeoning industry of online marketplace lending is finding novel ways to glean insights from unconventional data points.

The Securities Investor Protection Corp. on Wednesday issued a warning about recent phishing scams targeted at brokerage clients.

Clashes between directors and management are becoming routine at Cardinal Bankshares in Virginia, which recently forced out its CEO for the second time in two years.

WASHINGTON — Credit unions were generally pleased with Tuesday's election results that gave Republicans control of Congress, but acknowledged they suffered a blow from the loss of one of their most vocal advocates, Sen. Mark Udall.

Private investors backing firms like RPM Mortgage are placing bets on lenders in the U.S. home loan business once dominated by Wall Street's largest banks.

Justices seem to struggle with what rescission actually means in practice and in the Truth-in-Lending Act.

Bank regulators will hold a series of outreach meetings with bankers starting Dec. 2 to hear regulatory relief ideas as part of a process required by federal law.

The recent dip in mortgage rates isn't likely to spur a refi boom, but with the industry now into the fourth quarter of a tough year, many lenders are looking for ways to boost business.

While many banks are cheering Republicans' success in the midterm elections, the results may not be as transformative as they hope. Here's why.

First Commonwealth of Pennsylvania, which had avoided home lending since 2005, has picked an inauspicious time to return.

For many months, subprime auto lenders have been insisting that the industry's boom will not be a precursor to the kind of collapse that knocked out the subprime mortgage business.

Eugene Danilkis, CEO of fintech startup Mambu, discusses banks' efforts to finance small and medium-size enterprises in developing countries, either indirectly (by funding microfinance organizations) or directly (by creating special lending subsidiaries unencumbered by legacy processes). He also explains how microfinance has moved beyond old stereotypes of lending to "basket weavers and fruit sellers"; why banks should heed Bill Gates' financial-inclusion message; and what the U.S. can learn from London about financial innovation.