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A lawsuit filed Tuesday in U.S. District Court in Santa Ana, Calif., targets the collection system used on several toll roads operated by the states Transportation Corridor Agencies.
May 26 -
Consumers applying for a new mortgage are on average two to three times more likely to open a new auto loan or credit card account over the next 12 months, according to a new TransUnion study. Many of these consumers open these accounts as soon as one month after their existing mortgage payoff.
May 26 -
New research findings challenge common assumptions about borrower behavior, illustrating how trended data something mortgage lenders will soon be required to collect could be a game-changer.
May 26 -
Overall household debt rises while consumer repayment rates improve, according to the Federal Reserve Bank of New York's latest Household Debt and Credit report.
May 25 -
Two operations that allegedly ran student loan debt relief schemes are being targeted by the FTC and regulators in Florida while defendants in a similar action brought earlier this year agreed to a ban.
May 25 -
Bridgepoint Education, the parent company of Ashford University, announced in a corporate filing that it has received a second subpoena related to investigations by the California attorney general's office and the CFPB.
May 25 -
As drilling has slowed, energy firms have had to lay off workers, many of whom are falling behind on their bills compounding the troubles of banks already dealing with higher commercial loan delinquencies in the same markets.
May 24 -
A Maryland jury delivered a verdict and $38 million judgment against a collection agency in a class-action lawsuit. It is the largest judgment against a collection agency in the state's history.
May 24 -
The Consumer Financial Protection Bureau is making an end run around existing regulations to collect data on overdraft programs, according to the American Bankers Association.
May 24 -
El Paso, Texas recently changed collection agencies pursuing unpaid traffic tickets, which has reportedly resulted in several thousand additional mailing contacts - and more complaints from irate consumers.
May 23 -
Two Michigan residents have filed a class-action lawsuit alleging that debt servicer Money Recovery Nationwide is unlawfully collecting additional fees.
May 23 -
While the CFPB has not set specific deadlines to issue proposals on debt collection, analysts expect so-called pre-rulemaking activities - typically a report or a small-business review panel - to occur this summer.
May 20 -
A new economic report showed little movement in consumer spending in March, despite lower gasoline prices, growth in real disposable income and a labor market showing steady improvement.
May 20 -
As Columbia Law School professor Robert Jackson noted in an op-ed on Thursday, there needs to be a source of real competition for the credit-card pushers, namely online marketplace lenders, so consumers with below-average credit scores can have access to credit at somewhat reasonable rates.
May 20 -
Complaints against collection agencies have dropped nearly 20% in two years and debt collectors in 2015 earned a higher complaint resolution rate than the all-industry rate, according to the Council of Better Business Bureaus.
May 20 -
The agency posted its semiannual rulemaking agenda
on a blog late Wednesday updating the next steps it will take on several areas of rulemaking. The CFPB expects to issue rules for prepaid reloadable cards, mortgage servicing and mortgage disclosures this summer but set no specific deadlines yet on overdraft and debt collection.May 19 -
A debate Wednesday at a senate committee hearing discussed the effectiveness of the TCPA and how the the FCC has exposed businesses to litigation risk.
May 19 -
The National Consumer Law Center warned Congress on Wednesday that a change to federal law last year is troublesome because it now allows the government to use robocalls to collect debt.
May 19 -
The Consumer Financial Protection Bureau is expected to unveil its formal proposal to restrict payday lending on June 2, the first national regulations of short-term, small-dollar loans.
May 19 -
Rep. Maxine Waters, the top Democrat on the House Financial Services Committee, introduced legislation Thursday to reform consumer credit reporting.
May 19



