Credit quality

The credit card lender has seen problem loans spike since it introduced a feature that lets at-risk customers restructure loans through its online and mobile channels.

Franklin Financial agreed to be sold less than a year after issues surfaced in its portfolio of shared national credits.

The Dallas bank’s troubled energy loans reached a nearly two-year high as crude prices plummeted.

The Arkansas bank is bracing for a rough 2020 amid record prepayments and a big substandard loan in its commercial real estate book, but CEO George Gleason insists shareholders will see "a nice payoff" in the long run.

Regulators are beginning to recognize the importance of using alternative data to provide credit for the underbanked. Now is the time to expand its use across the industry.

The FHFA’s attempt to move some of its balance sheet into the private sector could leave investors with greater liabilities than they were initially told.

Franklin Financial CEO J. Myers Jones is trying to reduce his company's exposure to shared national credits and health care loans, which have enjoyed solid yields but come with a downside.

Susan Riel succeeded Ronald Paul as CEO of the Maryland bank shortly before questions surfaced about credit quality and lending practices.

Paul Murphy took full responsibility for a recent spike in charge-offs at the Houston company. His challenge in 2020 is keeping credit issues in check.

One found a buyer, another announced plans to retire, and others took steps to reinvent their banks.