It's a common concern of many credit unions: members who come aboard due to an indirect loan never become fully participating members. But that's a problem that is often self-inflicted by those same CUs, and can be resolved, according to one person.

How can credit unions increase their auto lending? Neil Goldman, senior partner at Goldman Consulting & Strategy, Del Aire, Calif., offered these tips during the CU Direct Lending Conference.

New research by Goldman Consulting & Strategy has drilled down into how consumers ages 23 to 45 finance vehicles. Among the findings, according to Neil Goldman, senior partner at the Del Aire, Calif.-based firm, is that two-thirds of those in the market for new or used vehicles do nothing-they simply accept what the dealers offer.

One person believes the CFPB is a "work in progress" and CUs need to be prepared for ongoing changes to rules from the agency.

Cardtronics is upgrading existing Braille signage on thousands of its ATMs with a goal of fulfilling an agreement that is related to litigation between the company and the state of Massachusetts and the National Federation of the Blind.

PHOENIX-At the recent CUNA CFO Council Conference here, Credit Union Journal asked: "What changes has your CU made in the past year in response to regulations, the economy or both?"

Exec Order Seeks To Rein In So-Called 'Patent Trolls' As...

There's a lot more room on the fee schedule to charge for services members are willing to pay for, according to two studies-one of which says the rise of mobile is driving the opportunity.

Fox Communities Credit Union has had a lot of success with the numbers 399.

Two CEOs who have taken different paths to arrive at similarly successful places when it comes to returning value to members emphasized the same points to attendees at Credit Union Journal's Grow Show here: success requires a sound strategy and singular focus.

It's no revelation that margins keep narrowing, that lending remains challenging or that members are getting older.

Credit unions should prepare for the day when some employees ask them NOT to offer health insurance coverage.

It seems simple. If a credit union wants members to qualify for loans, they need to be able to pay the funds back. But members can't qualify if they're unemployed.

Maps CU launched a "Buy Local" initiative and has experienced an uptick in membership and interchange revenue as a result.

Credit Union Journal's Grow Show last week, industry experts on payments and mobile laid it on the line to CU execs, telling attendees to get moving in the mobile space if they haven't already, and to base their plans on analysis of their memberships.

Attendees at this year's Grow Show learned how one CU went from consecutive losing years in which it posted $300,000 in total losses to dramatically turn things around and show a $1-million net gain two years ago.

One person at Credit Union Journal's Grow Show here reminded attendees of two things: brand conversations aren't always about specific products and brands can be built on a small budget.

John Tippets knows something about growth. So it was no big surprise that the man who led the turnaround as CEO of North Island CU had the crowd's attention at Credit Union Journal's Grow Show.

Credit unions in Iowa and Nebraska are partnering with CoOportunity Health to offer affordable, health insurance options for individuals, families and businesses starting this fall.

USAlliance FCU has grown loans with increased cross- sales since launching the Micronotes Cross-Sell solution, which one person is calling "a Swiss Army knife" for gathering member data.