Diane Johnson, manager of Bronco Federal Credit Union, couldn't be happier a credit union instead of a bank.

Renee Rebling knows all about the importance of standing out, as she manages a Community 1st Credit Union branch in a small town whose trademark is business diversity.

Dareck Caroway enjoys being a branch manager, but he does not like what the recession has done to his role.

Nicole Bonura, branch manager of a Long Island Municipal Credit Union, feels at home thanks to the bond she has with members.

Debra Greenlee has watched the financial industry grow and change while running the Madison office of Schools Financial CU, and she understands the importance of meeting the demand for financial guidance.

BRAUNFELS, Texas-After learning the ins and outs of effectively running a branch and becoming an accomplished branch manager for several years, Brandon Blanchard got a new lesson this year-understanding what it takes to get a new office off the ground.

If the branch can adjust to growing pains and learn to address some additional demands of becoming a shared branch, it's a good way to boost the CU's brand-and business-within the community.

Debra Tower is a proponent of members having a consistent experience when they visit their credit unions, which is why she believes a credit union must pay a great deal of attention to branch design.

Neighborhood Credit Union has begun offering vehicle return protection as an enhancement to its suite of auto lending products.

Inspire Community Development FCU has agreed to merge into giant First Community FCU, just two years after the opening of the CDCU.

A federal court has ordered Pinellas FCU into mediation over the alleged embezzlement of its former CEO, Linda Reynolds, and more than $50,000 of Reynolds' accounts the credit union froze as security against the alleged theft.

Connie Trudgeon, VP of operations for CO-OP Financial Services, questions whether some credit unions are overlooking the human component when employing neural networks to detect threats.

Hyland Plans To Leave NCUA Board Effective Oct. 5

Mark Kelly has had many high-profile jobs over the years, but he said one of his most important is being a messenger for his wife, former congresswoman Gabrielle Giffords.

Charter Oak FCU of Connecticut has unveiled a two-story advertisement at a local mall here that credit union officials say will expose it to a high number of consumers throughout the region.

SIGNiX Signs With CU Resources

Financial institutions got another nudge toward converting their card base to EMV, with MasterCard announcing a deadline for U.S. issuers to either make their ATMs EMV capable or accept fraud liabilities at the teller machine.

A new analysis shows overdraft volume at financial institutions continues to climb and credit unions are getting their share, enjoying their best 12-month period for OD revenue in their history.

Credit unions are opening up the purse strings a bit and paying more for staff, increasing the percentage paid on annual raises, reducing the number of wage freezes, and boosting incentive pay.

GFA FCU, Gardner, Mass., hired Shane Hoover as a residential underwriter.