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Market Intelligence:
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  • Technology
    Christian Financial CU Finds Clicking Is Better Than Stamp-Licking For Its Marketing Efforts

    ROSEVILLE, Mich.-Christian Financial Credit Union here is commonly throwing out direct mail campaigns in favor of Internet advertisements at Google and Facebook that deliver bigger hits and better returns.

    June 28
  • Growth strategies
    How Community First Put Service In A Class By Itself

    APPLETON, Wis.-Sometimes instituting a sales culture at the credit union comes at the expense of service. But Community First Credit Union made the move and has not only increased product penetration, but member satisfaction scores, as well.

    June 28
  • CUJ content
    Siren Song Designed To Lure Emergency Workers

    KANSAS CITY, Mo.-Hoping to appeal to a larger number of potential members, K.C. Police Credit Union is approaching that task with lights and sirens on.

    June 28
  • CUJ content
    CO-OP Testing App That Will Let CU Members Skip The Teller Line

    RANCHO CUCAMONGA, Calif.-CO-OP Financial Services reported it is close to completing phase two application software that will allow members of participating shared branching credit unions to skip teller lines and conduct nearly all financial transactions at existing NCR ATMs.

    June 28
  • Technology
    Why Some CUs Are Turning To Outsourcing For Their Core Systems

    SAN DIEGO-Smaller CUs have outsourced core solutions for years because of the cost savings and reduced operational risks, but the economic downturn has compelled larger institutions to take a second look at this option.

    June 28
  • CUJ content
    On Deadline

    7 CUs Oppose NCUA Intervention In WesCorp Suit

    June 28
  • Technology
    CU In Business Of Lending, Not Lending Technology

    ERIE, Penn.-Erie FCU is dipping a toe into member business lending (MBL), but the $320-million credit union says it has no business deploying MBL technology.

    June 28
    062810p14a.jpg
  • Technology
    'Affluent Suburbans' Most At Risk For Identity Theft, Study Finds

    COSTA MESA, Calif.-Experian, a global information services company, recently announced the availability of a Market Insight Snapshot report that provides a descriptive portrait of identity fraud victims.

    June 28
    062810p14b.jpg
  • Technology
    Face Value: 1 CU's Strategy For Fighting Crime

    MECHANICSBURG, Penn.-When you search for someone at Facebook, ironically, you search by name. When Members 1st FCU here searches for a criminal in its digital video footage, it searches by face.

    June 28
  • Performance reports
    This Is Going To Be With Us For A While

    KINGSTON, N.Y.-Though he doesn't like it, Bill Spearman, president/CEO of Mid-Hudson Valley FCU here, is confident that his $2.5-billion institution will be able to pay the NCUA assessment without incident.

    June 28
  • CUJ content
    Merchants Claim Win On Interchange

    WASHINGTON-In a move more symbolic than practical, the credit union lobby pulled its support from the bank reform bill last week after congressional leaders agreed to leave in it the interchange amendment that will allow the Federal Reserve to set fees on debit card transactions.

    June 28
  • CUJ content
    Now in the Market

    TruHome Grows Originations

    June 28
  • Technology
    The Member That Pays With You Stays With You

    DALLAS-Members spend a lot of time setting up bill pay, so pundits argue that members won't leave the institution once they've settled into bill pay: bill pay is "sticky."

    June 28
  • CUJ content
    Financial Institutions Responding To Pending Overdraft Rules

    LAKE BLUFF, Ill.-With a July 1 deadline looming for new rules affecting overdraft protection programs, more than 700 financial institutions have launched such programs this year, although a substantial number have also exited the business, according to a new analysis.

    June 28
    062810p27.jpg
  • Technology
    Money Management: The New Face of Online Banking

    MADISON, Wis.-"Old school" online banking lets members open accounts, pay bills or transfer funds. The "new" online banking also shows members their spending trends and budgets when they land on the home page.

    June 28
    062810p18.jpg
  • Performance reports
    Prepared For Worse, Truliant In good Shape

    WINSTON-SALEM, N.C.-NCUA's $1 billion assessment to shore up the corporate credit union system shouldn't hurt the bottom line at Truliant FCU here.

    June 28
  • CUJ content
    Quick Reads

    CUES Names Finalists

    June 28
  • Performance reports
    One Assessment Down, CU Execs Gird For The Next. And The Next...

    WEST PALM BEACH, Fla.-Credit union CEOs and CFOs were prepared for the latest special assessment being levied by NCUA, but many are urging others to be prepared to pay similar assessments for years to come.

    June 28
  • Performance reports
    Some CUs Opt To Shrink Assets As Way To Deal With Assessment

    ALEXANDRIA, Va.-Increasing numbers of credit unions are choosing to cope with NCUA's assessments by pushing down their asset size, instead of growing, in order to maintain their critical net worth ratios.

    June 28
  • CUJ content
    Gulf Coast CUs Not Feeling Spill Yet-But Could In An Ironic Twist

    NEW ORLEANS-The ongoing oil spill has yet to have much impact on credit unions or their members along the Gulf Coast.

    June 28
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23RD ANNUAL THE MOST POWERFUL WOMEN IN BANKING

Meet The Most Powerful Women in Banking 2025, our annual ranking of the executives at the pinnacle of the industry.

ABM1025_Cover.jpg

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© 2026 Arizent. All rights reserved.
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© 2026 Arizent. All rights reserved.