Banks, especially smaller institutions, will be forced to find more ways to differentiate, Bryan Jordan said in an interview that also covered his company's recent purchase of Capital Bank and how tax reform will immediately stimulate the economy.
Changing political and economic forces are raising new questions about deployment of tax savings and the cost of deposits, while old concerns about cost-cutting, credit quality and risk-taking persist or return.
Commercial customers, including small businesses, seem ready to pay up to shift to faster, more sophisticated electronic invoicing and payments, and enterprising banks that provide them the technology to do so could find it lucrative.
Davis, who stepped down as CEO a year ago, will retire as the company's chairman and as an employee at the end of 2017. Umpqua will then become one of the few publicly traded banking companies with a female chair.