Municipal employees CU has chosen SEDONA Corp.' Intarsia to provide it with member relationship management capabilities.

Fiserv said its USERs data processing subsidiary has completed the interface of TraceSecurity's TraceAuthenticate multi-factor online authentication system with its PCU Internet Banking solution.

United Nations FCU has purchased PortAuthority Technologies' Information Leak Prevention system to protect its confidential information and member data, the $1.3-billion credit union announced.

ERF Wireless, a League City, Texas, start-up, said it has signed with the Louisiana State Police to build a $5 million statewide wireless broadband network that will be used by police and financial institutions for regular and disaster communications.

Technology vendors: stop the hard-sell.

ASU Selects Software System

Pay By Touch, the acquisitive maker of fingerprint identification technology, has agreed to acquire loyalty pioneer S&H Solutions and its parent, S&H Greenpoint, for more than $100 million.

Passwords are everywhere- there are about 1,400 employee passwords at America First Credit Union here-and managing them can be a "nightmare," according to Randy Hunter, network systems manager at the $3.6-billion CU.

Multi-factor authentication (MFA) is no cure-all, especially now that phishers are using MFA as a ploy to trick members (see related story, page 1), making member education all the more important.

Michigan State FCU may possibly have cornered the market on a multi-factor authentication tool that can save a CU $50,000 per year in user costs-because the credit union created it itself.

Valley FCU has contracted with SEDONA Corp. to implement the company's Intarsia member relationship management tool.

The uproar over online fraud could be a boon to Internet banking, according to one credit union information technology (IT) manager here.

The turnout was nothing to brag about-about 60 people showed up last month at the local library where a credit union here held its first online services exposition-but the good news was that members rushed the bill pay booth, spiking adoption rates, and learned a little bit more about navigating the Net.

A burst of orange and persimmon floods the eye at the new E1Financial.org.

Tampa Bay CU Redesigns Wedsite Uses 'Flying Dollars'

It's the Santa's workshop of retail banking: the Annual Bank Administration Institute (BAI) Retail Delivery Conference and Expo, here.

I'm heading to the BAI conference, where I'll see all sorts of technology on parade. How do I cull through the hype and determine if a new innovation is worth trying at my credit union?

Carol Cordon-Allred is something of an Internet omniscient.

Will "Web 2.0" finally fulfill the potential of the Internet to completely change the way we do business, or is there still a long road to go before we see the promise of the web come to fruition?

The following are members of The Credit Union Journal's Technology Panel.