Technology

Podcast The unintended consequences of banning ChatGPT at work

Though generative AI has limitations and risks, there is a cost to ignoring it, according to Ryan Favro, a managing principal at Capco.

Sponsored by IntraFi

Fintech

Payments

Leaders
A look at payments and card innovation with Discover's Geeta Chandan

As incentive marketing and payments preferences change, Geeta Chandan, vice president and head of product and loyalty at Discover, will join us at American Banker's Payments Forum to discuss opportunities and challenges. interview at Payments Forum

June 7
Digital banking

Fintech

Leaders

Consumer banking
How the banking crisis is affecting banks' digital plans

Whitney Stewart Russell, President of Digital Solutions at Fiserv, speaks with Chana Schoenberger, Editor-in-Chief of American Banker, about how turmoil in the industry and the economy is playing out as banks work to become more digital.

June 5

Podcast Remote work, generative AI: Tech trends reshaping work in banks

Immersive technologies and automation are also on the list of technologies that are here, employees want them and companies like banks need to deal with them, says Phil Simon, author of a new book called The Nine: The Tectonic Forces Reshaping the Workplace.

Sponsored by IntraFi
Podcast Bank to the future

Join Madhu Magadi, Managing Director, Financial Services Industry Consulting Partner and Architecture Services at NTT DATA and Brad Steele, General Manager, North America and Managing Director, Global Partner Relationships for Thought Machine as they discuss how cloud-native modern core solutions provide the foundation for realizing the Bank of the Future.

Partner Insights from NTT DATA
Connecting banks and SMBs with 9Spokes Track

Join our global business ecosystem to enhance your customers' digital experience and make smarter decisions with confidence. 9Spokes Track pulls together data from across all areas of your business and wraps them up as bite-sized insights.

Partner Insights from 9Spokes
Customize journeys that help power change with PWC's Industry Cloud for Banking

The world of business is evolving quickly—and the cloud is powering the change. PwC's Industry Cloud for Banking helps financial services firms deliver the personalized products and services that today's customers expect.

Partner Insights from PWC
Podcast Should banks put a pause on their AI projects?

Leaders of many of the biggest tech companies recently signed an open letter calling on all AI labs to immediately pause the training of advanced artificial intelligence systems. Seth Dobrin, advisor to the Responsible AI Institute and former chief AI officer at IBM, shares his thoughts on where banks should be careful about using AI.

Sponsored by IntraFi
Podcast Can chatbots learn to understand human emotions?

Dr. Aniket Bera, associate professor at the department of computer science at Purdue University, explains how AI can be used in the financial services industry to detect when a customer is angry or depressed or even when an employee is upset or about to commit fraud.

Sponsored by IntraFi
Glance Mobile App Share: Guided CX for boosting the mobile client experience

When mobile banking customers need support during an important transaction or a moment of decision, your representatives can be right there, live and in-person, with just one click.

Partner Insights from Glance

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