Prior to adopting ACES, Arizona Financial Credit Union relied on manual spreadsheet processes that were time-consuming for managing quality control. With the implementation of ACES, the organization was able to automate its QA platform, resulting in improved operational performance. Since making this transition, Arizona Financial Credit Union has achieved:
- Visible benefits within the first week of implementation
- A 66% increase in audit throughput
- Exception resolution time shortened from 5 days to 1, which is 80% faster