Balancing Act: Pushing for Innovation While Mitigating Risks & Closing Remarks

Innovation is critical for community banks to remain competitive in the fast-moving world of digital finance. Partnerships with fintechs remain a viable way to accelerate growth in customer acquisition, new product development and channel optimization. Given the constraints facing community banks to provide a seamless digital customer experience, banks are increasingly turning to fintechs to help them meet customers where they are, regardless of channel or device, and deliver on real-time expectations. At the same time, banks need to identify the risks of fintech partnerships early and take steps to ensure they remain compliant with regulations. Our panelists will discuss strategies for vetting and selecting fintech partners, how to capitalize on emerging innovation and how to mitigate potential third-party risks and operational complexity.