Welcoming Remarks & How Banks are Using AI to Step Up Customer Experience

Building personalized customer experiences is a must for banks to generate engagement and foster long-term relationships with their target audience. In this session, banking leaders will discuss how financial institutions can set them apart in a competitive market by leveraging AI to deliver hyper-relevant engagement, including offers to prospects and customers. 

 

Attendees will learn about:

• How open banking and AI are shifting the paradigm to offer banks a holistic look at consumers, their finances and their financial needs to position banks to exceed personalization expectations
• How AI transforms partner relationships between fintechs and banks
• How AI enhances customer loyalty by increasing security across the bank by fending off cyber attacks