CX Innovation Summit 2024: Session

Data-Driven Personalization: The Necessary Capabilities, the Right Technologies & Closing Remarks

Established banks are ultimately facing a loyalty crisis as digital challengers offer platforms and services that are highly engaging.

Sponsored by TATA Consultancy Services
How Embedded Finance Improves Customer Loyalty & Acquisition

In times when digital is the new normal and time is a precious commodity,

Sponsored by TATA Consultancy Services
Welcoming Remarks & How Banks are Using AI to Step Up Customer Experience

Building personalized customer experiences is a must for banks to generate engagement and foster long-term relationships with their target audience

Sponsored by TATA Consultancy Services