Fireside Chat: Interview with Webster Five Bank's Brian McEvoy

How Community Banks Can Win in the Small Business Banking Space

Competition for small businesses' deposits, loans, fee income, and community connections has never been tougher. Fintechs, money-center banks, and digital platforms are all targeting this lucrative segment with speed, convenience, and sophisticated data tools. How can smaller institutions compete effectively?

This conversation will focus on winning and retaining small business relationships at the community level including: How small business owner expectations of community banks and credit unions are changing; the profitable opportunity for community banks and credit unions;  how to define and integrate high-touch relationship banking with modern digital capabilities; where smaller institutions can differentiate most effectively; and how to prepare and deploy staff to support growth in this critical segment.