Digital banking Umpqua chief argues that the future of digital banking is human Published July 1, 2019 11:40 AM | Updated February 10, 2020 10:41 AM 1:02 Facebook Twitter LinkedIn Email Cort O'Haver, president and CEO of Umpqua Bank, tells the audience at Digital Banking 2019 that the industry is getting too far away from the human touch in customer interactions.
