Web Seminar

Digital Banking, Reimagined: A fireside chat with Oriental Bank and FIS

Past event date: October 22, 2025 Available on-demand 60 Minutes
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In today's digital-first world, mobile banking is more than a convenience—it's a cornerstone of customer experience and brand reputation. Senior banking executives are invited to join Oriental Bank and FIS for an exclusive webinar that delves into the transformative journey of Oriental Bank's mobile app strategy. This session will provide invaluable insights into how Oriental Bank has successfully navigated the evolving landscape of customer expectations, driven engagement, and delivered measurable results.

Key takeaways include:

  • Customer-Centric Innovation: Discover how Oriental Bank leverages app store feedback to guide innovation and enhance their mobile banking experience.
  • Measurable Success: Learn about the tangible outcomes from Oriental Bank's comprehensive mobile app overhaul, showcasing real-world results and improvements.
  • Future-Ready Strategies: Gain insights into the lessons learned and future plans for digital transformation, positioning Oriental Bank for sustained growth and success.

Join the conversation to explore the critical role of app store reviews, frequent updates, and customer-centric design in modernizing digital banking. This webinar is a must-attend for senior banking professionals looking to stay ahead in the digital age and drive their institutions towards a future of innovation and excellence.

Speakers
  • Rebecca Rivera Rodríguez
    Director of Digital Strategy and Payment Systems
    Oriental Bank
    (Speaker)
  • Shane McWilliams
    Head of Retail Banking
    FIS Digital One
    (Speaker)
  • Mike Sisk
    Contributing Editor
    American Banker
    (Moderator)