Banks are facing new digital challenges serving both customers and employees. From customer acquisition through remote employee enablement and enhanced security needs, there is widespread consensus among financial services professionals that current conditions are driving significant changes in how banks use digital tools. What is clear is that strategic implementation of technology to enable end-to-end digital workflow processes is critical to providing effective customer and employee experiences.
Arizent Research/American Banker, in partnership with Adobe, recently conducted a survey among bank decision makers to better understand the state of digital workflow transformation in the industry. We found that 53% of the banks are most likely to update/invest in document management system. During this live event, our panel of experts will share prescriptive insights from this research, including:
Join us to learn what your peers are doing in regard to digital document workflow and how to prepare your organization to provide better outcomes for your customers and employees.
- Where banks are today with respect to digital workflow implementations
- How current conditions are impacting banks’ digital workflow strategies and needs
- Opportunities to better leverage these processes and technologies
