Recent research has shown that only 37% of organizations have a well-developed enterprise data strategy that enables high quality, data-driven, and personalized CX.
During this session, Jenius Bank's Head of Product, Andrew Harris share their strategy on how they will use data and real-time customer communication technologies to enhance their customer's experience, and truly change the dynamic of their customers financial lives.
During this virtual event we discuss:
- The Benefits of Anytime, Anywhere Interactions
- The value of Real-Time Communications as Part of an Omnichannel CX Strategy
- How Jenius Bank Integrates Real-Time Engagement into their Customer Communication Strategy
