Web Seminar

Unlocking customer insights: Leveraging conversation intelligence in banking

Past event date: September 4, 2025 Available on-demand 60 Minutes
Partner Insights from
Thank you for registering. Watch the recording below.
An email with the link to the recording has also been sent to: {email}

Welcome back.
You have registered for this event.





Any issues or questions, please email: web.seminar@arizent.com.
WATCH NOW

Understanding and anticipating customer needs is more crucial than ever for banks, and leveraging advanced technologies is essential for maintaining a strategic edge. In this discussion you will learn how a cutting-edge conversation intelligence platform can transform your bank's customer service, sales processes, and overall operational efficiency. 

We'll discuss how this technology can:

  • Uncover actionable insights from customer interactions
  • Enhance real-time compliance and risk management
  • Drive revenue through AI-identified opportunities
  • Improve operational efficiency, enhance agent performance, and reduce costs

Our expert panel will share real-world examples from leading financial institutions that have successfully implemented conversation intelligence, demonstrating measurable improvements in customer satisfaction, operational efficiency, and bottom-line results.

Don't miss this opportunity to glean actionable insights on harnessing the power of conversation intelligence in your organization. Register now!

Speakers
  • Robin Gareiss
    CEO & Principal Analyst
    Metrigy
    (Speaker)
  • Matt Lehman
    Industry Principal for Financial Services
    RingCentral
    (Speaker)
  • Mike Perkowski
    Contributing Editor
    American Banker
    (Host)