Scam activity is surging, and many banks are struggling to keep pace. Our latest research with Refine Intelligence reveals how financial institutions are responding to the rise of AI-driven scams, where prevention efforts are falling short, and which technologies are proving most effective in rebuilding customer trust.
Learn how real-time context, automated outreach and customer-informed responses can help your institution detect scams earlier, reduce losses and streamline investigations.
In this peer-based research white paper, you'll discover:
- Why 76% of banks report rising scam volumes and customer losses
- The top barriers to prevention – and why consumer education is no longer enough
- Which technologies banking leaders are investing in to strengthen scam controls
- How real-time customer context can transform scam detection
- Why small banks risk falling behind without modernized anti-scam infrastructure