The Most Powerful Women in Banking
Honorees gathered at Tiffany's Landmark building in New York City, where American Banker interviewed them about the industry's trajectory and leadership lessons they've learned in their careers.
Sylvia Reynolds was raised by a widow who was a teller in the 1960s and rose to become a bank operations manager.
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When Diane Reyes took over Citigroup's global payments business in July 2009, the group was already in a crisis mode.
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UnionBanCal's JoAnn Bourne learned how to play chess with her dad at age six, and now relates the game to her work.
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CitiFinancial North America is searching for a new name, a new owner and a new funding model. But even with so much in flux, Mary McDowell has never been surer of her goals.
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Cathy Bessant keeps a yellow sticky note attached to her phone asking her what she has done each day to generate revenue, connect with a colleague and communicate with a customer.
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In Deborah McWhinney's view, much of the financial upheaval can be traced to a single trend: Bankers stopped getting to know their customers.
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The latest news and perspective on women in the industry | The Most Powerful Women in Banking program convenes and empowers the community of female executives in financial services.