The Most Powerful Women in Banking
Honorees gathered at Tiffany's Landmark building in New York City, where American Banker interviewed them about the industry's trajectory and leadership lessons they've learned in their careers.
At the end of 2020, when Melissa Stevens began running both digital and marketing for Fifth Third Bank, fewer than 10% of new customer checking accounts came through the digital channel. Now the bank is on track to end 2022 with more than 25% of sales originating online or on mobile.
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When Priscilla Sims Brown took over as head of Amalgamated Bank, she made her goals clear. The company would increase profits and market share. Accomplishing those aims would, in turn, expand the bank's voice on social issues.
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For years, Sound Community Bank in Seattle organized its workforce around bank branches and specialists for retail lending, commercial banking and home mortgage. But in the last year, "we threw all that out the window," said Laura Lee Stewart.
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Julieann Thurlow is working to ensure that smaller institutions don't get left behind as the megabanks make better use of new technology.
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Not only does the banking industry have a problem developing more female senior leaders, it also struggles with ethnic diversity. Kimberly Moore-Wright is working to change that.
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Patricia Husic co-founded Centric Financial in Harrisburg, Pennsylvania, in 2007. Then came the Great Recession.
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The latest news and perspective on women in the industry | The Most Powerful Women in Banking program convenes and empowers the community of female executives in financial services.






