Penny Crosman

Editor in Chief

Penny Crosman is Editor in Chief of Bank Technology News and Technology Editorof American Banker. She has had senior editorial roles at Bank Systems & Technology, Wall Street & Technology, Intelligent Enterprise and Network Magazine, among other titles.

Recent Stories From this Author

PNC Saves $5M on New HQ by Testing Green Tech at Prototype Site
March 31, 2015 The mock-up office is letting the bank resolve issues that would have been costly and time-consuming to fix on the Pittsburgh...

Tibco Adds Predictive Modeling to Real-Time Analytics
March 31, 2015 Event-stream processing software can now do things like predict a customer will leave.

'Cloud Containers' May Be a Digital Package Banks Can Accept
March 25, 2015 The so-called cloud container, a tool that makes it easier to develop apps for different operating systems, has emerged as a...

What Bankers Need to Know About the Latest IRS Scams
March 20, 2015 It's the time of year when fraudsters target consumers with phony phone calls, claiming to be IRS agents and extorting money....

As Big Banks Prep for EMV, Fraud Relief Remains Far Off
March 18, 2015 Large banks and card issuers are ready for the U.S. shift to chip-and-PIN technology, according to a report issued Wednesday....

B of A Looks to Take the Pain Out of Changing Channels
March 12, 2015 When customers have a problem on mobile or online banking and (gasp) need to turn to a real person, Bank of America's Steve...

Faster Payments 'May Not Happen in My Lifetime,' Bank CEO Says
March 10, 2015 Few would dispute that the U.S. ought to move to a faster payment system. But the hurdles to modernizing the infrastructure...

Banks Ramp Up Cloud Adoption; Holdouts Cite Hands-On Control
March 6, 2015 Recent studies show financial services companies increasingly use cloud services. But behind the numbers, there are a range of...

Is Apple Pay a Fraud Magnet? Only If Banks Drop the Ball
March 5, 2015 Suggestions that Apple Pay is unusually vulnerable to fraud were quickly refuted this week. The fact remains, though, that...

Small-Town Lender Conquers Email Overload
March 4, 2015 A consumer lender with nearly 300 far-flung offices struggled to keep up with multiple compliance projects using email and...