Penny Crosman

Editor in Chief

Penny Crosman is Editor in Chief of Bank Technology News and Technology Editorof American Banker. She has had senior editorial roles at Bank Systems & Technology, Wall Street & Technology, Intelligent Enterprise and Network Magazine, among other titles.

Recent Stories From this Author

Westpac Builds Digital Banking's High-Speed Rails
August 26, 2014 Westpac New Zealand is upgrading its data centers, security infrastructure and software development as it seeks to quickly...

USAA Teaches Its Virtual Assistant to Learn from Customers
August 22, 2014 Members of the San Antonio financial services company can now use its mobile app to conduct verbal or text searches, speak...

Breach at Hospital Chain Shows Heartbleed's Danger to Banks
August 21, 2014 The theft of 4.5 million customer records from Community Health Systems could bring a wave of identity theft and illustrates...

What These Banks Learned About Wearable Devices, Augmented Reality
August 8, 2014 U.S. Bank, Westpac New Zealand and Australia's Bendigo and Adelaide Bank share their experiences with Google Glass, smart...

Why Banks Should Experiment More with Wearable Computers
August 5, 2014 Wearables lend themselves well to quick banking updates, simple transactions and voice commands, and they're poised for wider...

How 'Backoff' Malware Works and Why Banks Should Care
August 4, 2014 The Department of Homeland Security has sounded an alarm about Backoff, a relatively new type of malware. The warning was...

This Banker Is on a Mission to Warn About 'Masquerading' Scams
August 1, 2014 Cyber-savvy con artists posing as company CEOs are carrying out highly successful financial frauds. Bank of the West's David...

Banks Open Their Wallets Wide for Mobile Banking: Survey
July 31, 2014 A sizable portion of the banking industry has increased spending on mobile banking technology by more than half this year,...

DDoS Attacks Are Still Happening and Getting Bigger
July 28, 2014 They haven't caught much media attention lately, but distributed denial of service attacks continue to take place and have...

Behind the $1.6 Million Heist at StubHub: Recycled Passwords
July 25, 2014 If there's one lesson bankers can take away from the hacking incident at the online ticket seller StubHub, it's that they need...