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Artificial intelligence like IBM's Watson may not make bank compliance officers obsolete, but it could mean far fewer of them will be needed in the future, focused on higher-level tasks.
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USAA has expanded its voice-controlled digital assistant to PC users. The move is just another example of how banks are increasingly relying on bots to help serve their clients.
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Lenders are starting to bring artificial intelligence into their lending processes. Some wonder whether the machines can make rational, unbiased choices.
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A lot of what Cathy Bessant knows about directing a team can be traced back to her days as patrol leader of her Girl Scouts troop.

The move is an example of how banks are looking to fintech entrepreneurs to bring innovation in, and it illustrates the emphasis and importance banks are putting on their mobile channels.

Yahoo says no bank account or card data has been compromised in its massive data breach. Yet hackers could use their ill-gotten personal information about customers to mess with bank accounts.
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Randolph Bancorp raised $57 million in a mutual-to-stock conversion and is using the proceeds to both fund acquisitions — it closed its first-ever deal in July — and dramatically improve its digital capabilities.

JPMorgan Chase is shifting its IT organization to private and public cloud computing. The motivation is not just saving money — on the contrary, CIO Dana Deasy vows the IT budget will not shrink. Rather, the main goals are saving developers' time, redirecting resources away from basic infrastructure and toward innovation and working with fintech startups.

Starting Friday, all U.S. banks should be able to receive same-day payments. But by itself, same-day speed may not be enough to meet the demands of an increasingly digital world.

Federal regulators are not moving fast enough on fintech, prompting Rep. Patrick McHenry to introduce a bill designed to give them a push.
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Disruptors
Financial institutions must act on the "urgent and fundamental" need to transform the correspondent banking system, the consulting firm said in an annual report on global payments.  read more »
8 Things Apple Pay Left Out

Apple's long-anticipated move into mobile payments seemed to cover all the bases -- Apple Pay will launch with the support of major banks, card networks and retailers. But there were several things that didn't make it into the first version of its mobile wallet.

(Image: Bloomberg News)