News Briefs
E*Trade, Union Bank have new marketing deals. p. 4a
Branding Strategies
Harley Davidson rolls out a new credit card strategy; CDB Research &
Call Centers
What's being spent on call center technology to increase CRM? A new
Consumer Products
Standard Life picks up one million customers-and actually has to sell
Investment Products
Evergreen Mutual Funds, with $47 billion in assets under management, is
Product Development
Keyport Life creates a variable annuity with no surrender charges or