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Online Banks' Deposits Grow at Quadruple Industry Pace

JAN 9, 2012 11:25am ET
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General Electric Co. is following a well-worn path with its deal to acquire most of MetLife Inc.’s deposit business.

Deposits have been easy to come by for most banks — so much so that a few institutions, hard-pressed to profitably deploy the funds, have introduced measures to discourage them. But deposit growth’s been especially robust for a pack of online upstarts that are wagering their funding strategies on the branchless model.

Among the nation’s largest stand-alone direct banks, deposits have increased by 70% since the first quarter of 2008 to a combined $330 billion as of Sept. 30, or roughly four times the industrywide pace. (The group considered here consists of banking companies with more than $30 billion of deposits at June 30, 2011, and fewer than 15 branches, except for Goldman Sachs Group Inc. and Morgan Stanley.)

Online banking has become a favored avenue out of the shadow system, and into the federal safety net, for several household names once classified as nonbank financial services companies. At Ally Financial Inc., American Express Co. and Discover Financial Services — all of which, like GE, turned to deposits after the financial crisis showed how unstable wholesale funding could be — deposit growth has ranged from 55% to 190% since early 2008.

Even for ING Direct, the largest and most established Internet deposit business, deposit growth of 27% since the first quarter of 2008 to $82 billion at Sept. 30 was far ahead of industrywide growth of 17% to about $10 trillion. Growth was strongest at Charles Schwab Corp.’s direct bank — 250%, to $54 billion — and weakest at E-Trade Financial Corp.’s bank, where deposits were roughly flat at about $30 billion over the period. E-Trade sold about $1 billion of savings accounts to Discover in 2010. It said most of the customers who held the deposits were not active brokerage clients and that the move was part of a strategy of focusing on its core business and trimming its balance sheet.

Most of the online banks have accomplished growth while simultaneously reducing their use of brokered deposits in favor of more durable direct relationships with savers (see the second chart).

Most still have higher interest costs than traditional banks, however (see the third chart). E-Trade and Charles Schwab are exceptions, paying next to nothing for what are mostly sweep accounts, which hold excess cash of brokerage customers. The comparison equalizes after taking overhead into account, though, according to Capital One, which has agreed to buy ING Direct.

Capital One, which itself transformed from a monoline credit card lender through acquisitions of three major regional banks over the past decade, said that noninterest expenses for deposits at ING Direct run about 33% of the rate at a typical large bank, and just 29% after giving effect to new restrictions on debit card fees.

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Comments (5)
I've seen a huge surge in traffic and interest in online banks in late 2011 and trending into 2012.

I think 2012 is the year that banking online really goes mainstream. Ally has grown leaps and bounds the last few years and ING Direct still continues to grow.

Good riddance brick and mortar banks!

Scott Mitchell
http://onlinebanks.com
Posted by Scott M | Monday, January 09 2012 at 2:41PM ET
Andy Peters, community banking reporter, American Banker: This huge wave of deposit money that's going to online banks makes me think community banks are missing an opportunity here. I realize a lot of banks just can't take any more deposits right now, but it seems like this is a direction the banking industry is heading and community banks aren't going to be players. I also have in mind a Wall Street Journal story from last week about how Kodak and H-P missed the boat on new business developments and are now struggling, but how IBM and Apple were able to adapt to market changes and now they're prospering.
Posted by Andy Peters | Monday, January 09 2012 at 5:00PM ET
End of day, this is customer driven, and it's customer driven cause that's the demographics at work. Gen Yers are about as beholden to the classic banking model as they are to telephone landlines. Which is to say: not.
Andrew Sobel, Managing Editor, American Banker
Posted by andysobel | Monday, January 09 2012 at 6:03PM ET
So how do community banks not get left behind, if Gen Yers have no connection to the classic banking model? Andy Peters, community banking reporter, American Banker
Posted by Andy Peters | Tuesday, January 10 2012 at 8:58AM ET
Not to generalize, but the smallest of them -- the rural ones -- may be protected geographically, at least for a while. Broadband penetration is probably highest in urban areas, similarly, if you want to actually hold the mobile phone you're going to use for banking functions before you buy it, it's a lot easier to do so when you live in a city or reasonably sized town. The smallest community banks may thus be protected; the Gen Y folks in those areas may not have the technology en masse to bank online. For the vast majority of community banks, tho, uh oh. On the other hand, flip it over to the lending side. Is there a big market yet for online loans, as opposed to deposits? I'm not sure I'd want to be an online lender when you can't look a borrower in the eye. Someone has to lend. Maybe that's where community banks will find their sweet spot with customers.
Posted by andysobel | Wednesday, January 11 2012 at 3:14PM ET
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