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"We know rulemaking is not the right tool for every problem, and we have to think very carefully about how we use our resources at the bureau to structure our work going forward," Cochran says.

CFPB's Balancing Act: Protecting Consumers While Preserving Credit Access

As the agency works on finalizing mortgage rules, Kelly Cochran, the assistant director for regulations, says it is taking concerns about burdens on small lenders and access to credit "very seriously."

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