Based on 2024 research conducted by Emerald Research Group, Jim Marous, and Alkami, featuring insights from over 215 financial institution decision-makers across the U.S. with assets of at least $200M. These insights led to the production of The Digital Sales & Service Maturity Model Report and Assessment.
Cybercriminals continue to evolve their methods and as a result, fraud reports and losses continue to climb. In 2023, fraud losses exceeded $36 billion and the Nilson Report forecasts $397.4 billion in credit card fraud losses over the next 10 years.
Cybercriminals continue to evolve their methods and as a result, fraud reports and losses continue to climb. In 2023, fraud losses exceeded $36 billion and the Nilson Report forecasts $397.4 billion in credit card fraud losses over the next 10 years.
The financial services industry is preparing for open banking to become law in the United States. Financial institutions of all sizes, from the largest banks to community banks and credit unions, should be planning their digital strategies to adhere to the Consumer Financial Protection Bureau's final rule expected by this Fall.