The Most Powerful Women in Banking
BMO Financial Group is poised for a dramatic expansion of its U.S. banking business later this year when it closes on its $16.3 billion acquisition of Bank of the West, the U.S. operations of BNP Paribas. Laying the groundwork for the merger is Erminia "Ernie" Johannson, BMO's group head for North American personal and business banking.
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At the end of 2020, when Melissa Stevens began running both digital and marketing for Fifth Third Bank, fewer than 10% of new customer checking accounts came through the digital channel. Now the bank is on track to end 2022 with more than 25% of sales originating online or on mobile.
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Tara Latini, country head of wealth and personal banking for HSBC USA, has been a key decision-maker as the bank has shifted away from the mass-market retail business in the U.S., focusing instead on "globally connected affluent and high-net-worth clients."
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For years, Sound Community Bank in Seattle organized its workforce around bank branches and specialists for retail lending, commercial banking and home mortgage. But in the last year, "we threw all that out the window," said Laura Lee Stewart.
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Julieann Thurlow is working to ensure that smaller institutions don't get left behind as the megabanks make better use of new technology.
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Not only does the banking industry have a problem developing more female senior leaders, it also struggles with ethnic diversity. Kimberly Moore-Wright is working to change that.
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The latest news and perspective on women in the industry | The Most Powerful Women in Banking program convenes and empowers the community of female executives in financial services.