The former presidential candidate shared his worst-case scenarios for artificial intelligence, as well as his opinions about bank chatbots and what he thinks of the U.S. political system, at American Banker's Digital Banking Conference.

The bank is training a large language model to help employees and customers find answers to questions, starting in the mortgage department.

The banking goliath is continuing to execute its four-pillar technology investment strategy, CIO Lori Beer said at its investor day.

Nine experts weigh in on what might happen inside the banking industry in the years to come.

Artificial intelligence can help cut bias out of credit models. The Consumer Financial Protection Bureau should make it easier for lenders to adopt it.

During a Tuesday hearing, lawmakers talked through how to properly regulate the wide-ranging uses of AI. Some voiced support for forming a new AI agency.

The New York bank is hoping for 30% to 40% productivity improvements from the use of AI in areas like software development and knowledge extraction.