Aaron Passman

ANN ARBOR, Mich.—A “cash mob”-style initiative that began last year in Michigan has spread to Louisiana and Ohio.

WASHINGTON—A government shutdown wasn’t enough to put a damper on CUNA’s “Don’t Tax My Credit Union,” campaign. The association held a “virtual rally” online Wednesday to highlight the importance of the CU tax exemption.

Credit unions should be offering more insurance and investment services and need to do a better job making members aware of these offerings.

A new study found that it could be time for CUs to change their attitude about "predatory" payday lenders. That's because payday lenders often charge less than 75% of what depository institutions do for a $100 cash loan.

The Carolina CU League may raise its asset limit for what constitutes a "small" credit union.

Affinity Plus FCU has used an internship for college students as a way to get a better understanding of what that generation wants from a financial institution.

FAIRWINDS Credit Union believes a key strategy for improving penetration among potential Gen Y and Millennial members is to make the account-opening process mobile — and much faster.

The National Federation of Community Development Credit Unions has launched a program that aims to increase the number of young people working within the CU movement.

Fiserv has uncovered what it believes to be some key behavioral patterns around Gen Y.

The Illinois CU League is establishing a Young Professionals Group, with an eye toward establishing young professionals on a career track in the credit union industry.

However consumers between the ages of age 18-35 are defined, whether referred to as Gen Y or Millennials or some subset thereof, one person has an entirely different name for them-one that challenges many of the assumptions about these consumers: the High Maintenance Generation.

Looking for an indication of how Millennials will behave as older members? Then take a look at older members.

Credit unions are well aware of the trend toward mobile, especially as a channel for reaching younger consumers. But a new study indicates that financial retailers may be missing out on a major opportunity to leverage technology and serve members by not embracing mobile messaging.

It's well known mobile services are a key channel to younger markets, and new research from the Pew Internet & American Life Project only adds support.

While check usage may be on the decline, the amount of charge-offs due to check fraud is not, and one person says that Reg CC remains a chief compliance hurdle.

All the attention may go to new regulations, but one person is reminding that CUs must continue to monitor some older threats associated with Reg E.

The CFPB's new and forthcoming mortgage rules represent what one person called "the poster child for change" that FIs can expect in the coming year.

One credit union has found success using remote controlled drones to highlight branch locations and promote the credit union.

VERMILLION, S.D.-One small CU here has found success the old-fashioned way-sustained growth by responding to the membership and leveraging a healthy dose of collaboration.

Despite having just over 2,000 members and $14.5 million in assets, Vermillion FCU CEO Janet Mount said she does not feel that her CU faces any sort of plateau beyond which it can't grow.