Brian Patrick Eha
Brian Patrick Eha was a technology reporter for American Banker from February 2017 to March 2018. He is the author of
Brian Patrick Eha was a technology reporter for American Banker from February 2017 to March 2018. He is the author of
Wells Fargo has separated the roles of chairman and CEO and, as annual meeting season approaches, other large and regional banks could find themselves under pressure to follow suit.
The phony-accounts scandal at Wells Fargo illustrates how sales quotas can incent bad behavior. Is your bank effectively mitigating the risk of 'managing to metrics'? Or could it be in danger of becoming a 'cargo cult'?
The growth that followed the turnover of Costco's payment cards from American Express has been greater than expected, according to the bank.
Citigroup in early December added its 1 millionth new customer to the Costco card portfolio it acquired earlier this year.
Cody Wilson, inventor of the world's first 3D-printed handgun, has struggled to keep his radical business going after banks and payments companies repeatedly cut him off. His story offers an unusually detailed window onto the dynamics of de-risking.
In a bid to capture greater market share among affluent consumers, Citigroup announced Tuesday that it has revamped its Citigold services and has launched Citi Priority, a new offering that combines financial guidance with new digital tools and benefits.
Affirm, which has raised $525 million since launching in 2012, would like to expand its services and begin taking deposits.
Patent-troll litigation costs American companies $29 billion a year, and fintech startups as well as big banks are now in the crosshairs. A growing number are banding together to defend themselves.
The world's third-largest bank hasn't given up on bitcoin.
The world's third-largest bank has teamed up with the world's largest bitcoin company with a goal of devising a way to execute cross-border payments more quickly and efficiently. But that isn't all.
Profits at BBVA Compass Bancshares dipped in the third quarter as the Houston company continued to slash its energy portfolio.
Losses in the oil and gas portfolio drove MUFG Americas Holdings' provision for credit losses higher in the third quarter, though the company's profits still rose year over year.
Legal and technical hurdles stand in the way of remote account opening becoming commonplace. But banks are ramping up their efforts to make it happen, and some in Congress are trying to help by eliminating restrictions on digitally capturing and storing information from customers' ID cards.
Citizens Financial posted significantly higher profits in the third quarter thanks to a one-time boost to fee income and growth in loans and deposits, though the gains were held down by increases in both expenses and provision for credit losses.
Thanks to smart investments and relentless cutting of assets and businesses, Citi is looking leaner and healthier than it has in a long time.
The Wells Fargo scandal has given cross-selling a bad name, but experts say that, done right, it is a crucial revenue driver in this era of razor-thin net interest margins. Their advice: Only sell products that customers need and compensate employees for retaining customers, not simply opening accounts.
Diane D'Erasmo became one of HSBC's most successful commercial bankers by taking calculated risks while always staying focused on her clients. But she may best be remembered for her efforts in advancing the careers of other women bankers.
Marketplace lenders' share of the consumer and small-business loan markets is small now, but is expected to grow substantially in the coming years. Banks looking to get in on the action have two choices: team up with these established players that have already perfected the technology or try to beat them at their own game.
An independent chairman could uncover or minimize damage from fraud while also meting out punishment more impartially after the fact. The longtime corporate governance argument has new legs in light of the account scam at Wells Fargo, whose board is led by CEO John Stumpf.
The opening of its new 5,000-square-foot innovation lab marks a reaffirmation of the French bank's interest in blockchain technology. But that's just one of the research areas its people will be working in.