Chris Cumming

Earnings at HSBC's North American operation fell 12% in the first quarter. Details about the unit's future restructuring are due next month, but executives offered reassurances Tuesday that they don't plan to divest it.

Banks' customer-satisfaction ratings are at a 10-year high, according to a new study by J.D. Power. The research firm identified the top-rated banks in each region, and found that the postmillennial generation has a thing for the megabanks.

New York Community Bancorp in Westbury reported higher quarterly profit, though it continued to sell loans to stay below $50 billion in assets.

At Citigroup and Wells Fargo, shareholder proposals to disclose more about lobbying garnered double-digit percentages of the vote. PNC basked in environmentalists' admiration — after agreeing to leave business on the table.

The German bank's massive strategic overhaul will include cutting key businesses and leaving 10 countries, but it plans to invest in the U.S. despite all the regulatory troubles it has had here.

HSBC Holdings executives said little about the future of their U.S. bank and other underperforming businesses at a sometimes contentious annual shareholder meeting Friday.

Citizens Financial Group in Providence, R.I., reported a 26% increase in quarterly profit thanks to robust lending and lower costs for bad loans.

Citigroup faced many of the same earnings headwinds as other large banks — lower revenue and lending — but still surprised observers with a strong first quarter Thursday. Its North American consumer business was a big reason why.

As financial institutions worldwide move to cut off relationships with industries that regulators consider risky, the few banks that serve these businesses are charging hefty fees for basic services.

Bank of America reported its best quarterly profit in more than a year, but with revenue declining and expense-reduction slowing, it is unclear where the company can turn to boost earnings. Similar questions are plaguing many banks as the latest earnings season unfolds.

A group of investors will be made whole after a failed Danish bank was found to have misrepresented its finances.

Three former executives of Freddie Mac have settled charges that they lied about the government-sponsored enterprise's exposure to subprime mortgages before the market collapsed.

Cryptocurrency companies and legal marijuana businesses now routinely pay thousands a month for access to basic banking services, which some think reflects their lack of other options more than their real risks.

Fees for prepaid debit cards have shifted in the last year, with some transaction charges becoming less common while automated-teller-machine fees rose, according to a new study.

Fees for prepaid debit cards have shifted in the last year, with some transaction charges becoming less common while automated-teller-machine fees rose, according to a new study.

The last Australian bank providing remittances to Somalia stopped this week, mirroring similar pullouts by U.S. banks that have endangered a crucial source of financial support for the African country.

Citizens Financial in Providence, R.I., is continuing its push into consumer lending by offering loans to the parents of college students.

More than two years after agreeing to pay a massive sum to settle charges oflaundering billions of dollars for drug gangs and terrorists, HSBC still has not properly reformed its internal controls, the settlement monitor reported. The bank also plans to remove a key U.S. executive after he tried to interfere with internal auditors.

Retailers have been able to get credit card surcharge bans in California and New York thrown out by using an unusual legal argument based on the First Amendment. The wins are significant, but merchants still need to fight through a legal thicket before card surcharges become practical.

American Express is planning for a protracted legal battle with the Justice Department in order to defend its ability to structure merchant contracts as it sees fit, company officials said March 25.