Ms. Osborne is a recognized leader in the area of Business Performance Measurement and Management. She has a background working with small to medium sized service, retail, and manufacturing companies from a host of different industries. Since 1990 Ms. Osbornes efforts have been focused primarily on helping the accounting profession develop and deliver business advisory services. As co-developer and primary instructor for the CPA Performance View program, endorsed by the AICPA, she has worked with a large number of accounting firms of all sizes. You will find her credits in the Journal of Accountancy, Accounting Today, Inside Public Accounting, Accounting Web, State Society and many other professional publications. She is co-author on the book, Strategic Benchmarking for Value published by Wiley and Sons.She is fluent in the Behavioral Assessment arena with certifications in DISC, PIAV, and Trimetrix. This knowledge, coupled with her engaging facilitation style has helped many organizations resolve conflict, build effective teams, and advance to higher levels of performance.Ms. Osborne is a highly regarded professional facilitator for Retreats, Planning, and Team Building Events. She has studied and effectively applies both Graphic Facilitation and Group Facilitation Methods that take any gathering to a higher level of cooperation resulting in lasting change. Some call her a Change Agent, others refer to her as a Mentor and Coach. Whatever hat she is wearing, she has a significant impact on those she works with.
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Independent and authoritative analysis and perspective for the banking industry