Frank Gargano

The National Credit Union Administration put Valwood Park Federal Credit Union into its care this month, citing concerns of unsafe and unsound business practices.

COVID-19 accelerated the adoption of more digital options for helping members. Now more credit unions are hoping that artificial intelligence can help reduce stress on frontline staff.

The Inclusiv Network and the National Association of Latino Credit Unions and Professionals opened the Juntos Avanzamos-NLCUP regional chapter in California last month. It's the first part of a campaign to address financial inclusion on a local level.

Steve Kenny, who has been with the institution for more than 35 years and at the helm for roughly 13 years, stepped down from his leadership roles on Jan. 9.

Kevin Cole was appointed president of the $672 million-asset organization in 2021, and took on the role of chief executive after longtime leader Bill Anderson retired last year.

Margie Salazar, who has been with the El Paso institution for more than 25 years and is currently its chief financial officer, will succeed longtime chief executive Karl Murphy on Feb. 1.

Employees of the $11.8 billion-asset institution's South Division Avenue branch organized with the Communications Workers of America in an affirmative vote.

The Chicago-based institution partnered with MANTL to streamline how credit unions onboard new customers in multiple channels.

Roxane Bowering succeeded Andrea Thune as the next president and chief executive of the New York credit union.

In this month's roundup of American Banker's favorite stories: a deep-dive into how 2022 accelerated the decline of overdraft fees, Zelle's plan for addressing fraudulent transactions, the National Credit Union Administration opens the doors for fintech and credit union partnerships for lending and more.