Frank Gargano

There are more cost-effective ways for even small institutions to analyze data and connect with underserved and niche communities, according to a panel of experts during an NCUA event on financial inclusion.

Renée Sattiewhite has played a key role in the African American Credit Union Coalition for more than 20 years. "For me, if credit unions do not embrace DEI, they will die," she said.

When credit union leaders are open to feedback from members and employees of many backgrounds, they can strengthen workplace morale and attract new customers, inclusion advocates say.

In this month's roundup of American Banker's favorite stories: JPMorgan Chase moves third parties away from screen scraping, Wells Fargo launches its new virtual assistant, bank CEOs predict a return to office within the next three years and more.

During a panel discussion at American Banker's Most Powerful Women in Banking conference, three executives spoke about how mentors helped shape their own careers, and how they continue to provide a pipeline for future generations of senior leaders.

Steve Brewer, who has been with the credit union for roughly 20 years as its chief financial officer, will take the helm on Nov. 1.

Nickels, which works with the credit union service organization Reseda Group, is using its $4 million seed funding to give financial institutions more visibility into consumers' debts.

Linh Dang will step into the president and chief executive roles at floridacentral Credit Union on Nov. 1.

The National Credit Union Administration's proposal increases spending by 8.1% from 2022, which agency officials say is still an improvement from the previously approved 12.3% hike.

Local Government Federal Credit Union in Raleigh, North Carolina, has relied on State Employees' Credit Union's guidance — and branch network — since the smaller institution's inception in 1983. But that relationship was never supposed to be permanent.