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When Nandita Bakhshi took a job as a part-time bank teller in 1986, she found an environment far removed from today's. "The expectation for anyone who didn't fit expectations was to conform as best we could to a very narrow definition of 'professionalism,' " says Bakhshi, who took the teller job after moving from India to the U.S. to support her husband's academic career. "Times have changed," she says.
By Joel BergOctober 5 -
As KeyBank relies more heavily on automation and cloud-based services, Amy Brady knows the bank will need more engineers. But she also wants more diversity in the engineering group, which has lagged the national average of 8% for Black engineers.
By Joel BergOctober 5 -
BMO Financial Group is poised for a dramatic expansion of its U.S. banking business later this year when it closes on its $16.3 billion acquisition of Bank of the West, the U.S. operations of BNP Paribas. Laying the groundwork for the merger is Erminia "Ernie" Johannson, BMO's group head for North American personal and business banking.
By Joel BergOctober 5 -
Sandy Pierce was in the midst of transforming how Huntington Bank delivered advisory services when her counterpart in the company's community banking unit left for a new job.
By Joel BergOctober 5 -
Dorothy Savarese stepped down this year as president and CEO of Cape Cod 5, the bank she led for 17 years. But as executive chair of the bank in Hyannis, Massachusetts, her schedule remains packed even if it's more compact.
By Joel BergOctober 5 -
KeyBank exec hones banking technology while looking to diversify IT workforce.
By Joel BergMay 1 -
Now that dispersed workforces are expected to be the long-term norm, banks are taking steps to maintain a sense of teamwork and giving managers new training in troubleshooting.
By Joel BergNovember 16 -
Americans are changing jobs in record numbers, posing a challenge for all employers. Here's how the Best Banks to Work For are redoubling their efforts to recruit and retain talent.
By Joel BergNovember 12 -
A focus on getting work done more efficiently has prompted these midsize banks to rearrange responsibilities, eliminate red tape and use technology to automate repetitive or tedious tasks. Some are also enhancing leadership development and increasing employee benefits amid an increase in turnover.
By Laura AlixNovember 11 -
The largest of the 2021 Best Banks to Work For, those with more than $10 billion of assets, are trying new recruiting tactics and ramping up diversity efforts.
By Laura AlixNovember 9