John Adams

The payment company is using a new OpenAI tool to expand its shopping and customer service technology.

As Apple and Android enable smartphones to accept payments with little setup, an exec at the bank's Elavon unit contends countertop devices have a lot of life left.

Dave Glaser, the company's president, is replacing Brady Harris to move payments fintech's focus to larger clients.

Since the country's instant-settlement network doesn't cover everyone, ANZ is extending its excess capacity to other financial institutions. It's a strategy that's emerging in the U.S. and other markets.

This week in global news, Ant gets bullish on AI, PayPal's stablecoin has a fan in the bitcoin world, and more.

The bank aims to use new tech to make account-to-account transfers for merchants an easier option than credit cards.

Low-code programming, which uses easy-to-understand visual elements to guide upgrades, is catching on with fintechs that want to avoid large projects.

A point of sale glitch puts smaller sellers in a bind: They can refuse sales, fall back to cash and checks or take a leap of faith and absorb any transactions that fail after their systems come back online.

Financial institutions struggle to connect emotionally with consumers, according to research from American Banker's publisher. Barclays and Bank of America say digital delivery and targeted incentives have found success.

A member of the European Central Bank's board said private sector digital coins like PayPal's could harm competitive balance, Santander makes candy harts with romance scam slogans, and more.

Central bank digital currencies may be years away in larger countries, but payment companies are building international networks now. Here's why.

By partnering with processors Worldpay and Nuvei to use Circle's USDC for B2B transactions, the card network can demonstrate the utility of digital assets on a broad scale.

Dama Financial's new CEO Pat O'Boyle is trying to make his firm the "weed department" for reluctant financial institutions. He has heavy competition — and a reluctant target market.

In a tough time for buy now/pay later lending, the fintech hopes to pivot its strategy while removing the pressures that come from public shareholders.

Rent gateway Piñata and marketing app Shopmium are trying to lure consumers with incentives that don't accumulate balances as consumer debt increases.

The card network is working with the Bank of Montreal and the fintech Extend to enable businesses to approve and track in-store payments via employees' own digital wallets.

Ireland's central bank holds loan data for too long, Bank of America enables two-way corporate disbursements in Canada, and more.

The bank's retail clients can enable iPhones to accept payments without extra hardware, raising the stakes for any company that competes with the bank for merchant clients.

Investment in machine learning is outpacing consumer interest on the ground. Here's what companies like FIS and Marqeta are doing while waiting for demand to catch up.

The longtime payments executive plans to maintain the company's alternative pricing as a way to address the growing criticisms of interchange.