John Adams

Customer support may seem like it's innovating through the use of artificial intelligence and chatbots, but all of that is built on a foundation that's stuck in the stone age.

The information you need to start your day, from PaymentsSource and around the Web. Today: Democratic senator pressure Trump on North Korea cryptohacks; Ripple expands its use cases; JPMorgan's hackathon encourages diversity; U.K. stores dump cash.

The Amazon Go store isn't just reinventing retail; the company's recent acquisitions of Ring and Blink indicate Amazon wants to reproduce its model of camera-fueled commerce in consumers' homes.

The information you need to start your day, from PaymentsSource and around the Web. Today: New Russian mobile wallet; Canada considers open banking rules; Messenger payments expand in Africa; Nacha and IFX cooperate on API standards; Amazon buys Ring.

Wirecard is aggressively pursuing bank partnerships to diversify its offerings and address global trends in payroll and other transaction types.

The information you need to start your day, from PaymentsSource and around the Web. Today: Walmart starts a new delivery service; Pinterest hires former Square data expert; Visa expands wearable payments; Mastercard works on in-car payments.

The Federal Trade Commission contends Venmo misled consumers on funds availability and security disclosures
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The information you need to start your day, from PaymentsSource and around the Web. Today: PSD2 draws predictions of new jobs and worries about bank compliance shortcuts; A collaboration brings blockchain payments to Silicon Valley; Quebec's power overage could lure bitcoin miners.

AiFi uses artificial intelligence, sensors and cameras to outfit stores with a checkout-free system that can deploy without regard to the differences in store sizes.

The Boston-based Circle has offered several services over the past few years and has shifted its strategy.