John Adams is executive editor of payments for American Banker.
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Every merchant knows the saying: "Half the money I spend on advertising is wasted; the trouble is I don't know which half." But perhaps Visa knows.
By John AdamsOctober 3 -
Restaurants are burdened by a basic payroll issue that might be easily solved by technology, and investors are taking notice.
By John AdamsOctober 2 -
Much like contactless mobile payments, 'faster payments' are making a methodical push throughout Canada, an advance that's moving quicker than many other countries, especially the U.S.
By John AdamsSeptember 29 -
USAA has expanded its voice-controlled digital assistant to PC users. The move is just another example of how banks are increasingly relying on bots to help serve their clients.
By John AdamsSeptember 28 -
Nodding to a future in which innovation can come from almost anywhere and personal relationships matter just as much if not more than invention, Mastercard is changing how developers access the payment network to bring new ideas to life.
By John AdamsSeptember 28 -
Amex has been given the court's blessing to deter merchants from steering consumers away from its pricier cards, raising questions for those pushing newer loyalty strategies.
By John AdamsSeptember 27 -
USAA is a famously fast adopter of new technology, but that also means it must constantly tune up past investments to meet customer demand.
By John AdamsSeptember 26 -
The prevailing accounts payable model simply can't handle the sharing economy (also called the "gig economy"), according to Dovi Frances, who's putting cash and influence behind that theory.
By John AdamsSeptember 25 -
Starting today, banks and credit unions will get two extra chances every 24 hours to handle Automated Clearing House (ACH) credit payments. But by itself, same-day speed may not be enough to meet the demands of an increasingly digital world.
By John AdamsSeptember 23 -
Starting Friday, all U.S. banks should be able to receive same-day payments. But by itself, same-day speed may not be enough to meet the demands of an increasingly digital world.
By John AdamsSeptember 23