John Adams is executive editor of payments for American Banker.
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The payment company is using a new OpenAI tool to expand its shopping and customer service technology.
By John AdamsSeptember 20 -
As Apple and Android enable smartphones to accept payments with little setup, an exec at the bank's Elavon unit contends countertop devices have a lot of life left.
By John AdamsSeptember 19 -
Dave Glaser, the company's president, is replacing Brady Harris to move payments fintech's focus to larger clients.
By John AdamsSeptember 15 -
Since the country's instant-settlement network doesn't cover everyone, ANZ is extending its excess capacity to other financial institutions. It's a strategy that's emerging in the U.S. and other markets.
By John AdamsSeptember 14 -
This week in global news, Ant gets bullish on AI, PayPal's stablecoin has a fan in the bitcoin world, and more.
By John AdamsSeptember 13 -
The bank aims to use new tech to make account-to-account transfers for merchants an easier option than credit cards.
By John AdamsSeptember 13 -
Low-code programming, which uses easy-to-understand visual elements to guide upgrades, is catching on with fintechs that want to avoid large projects.
By John AdamsSeptember 11 -
A point of sale glitch puts smaller sellers in a bind: They can refuse sales, fall back to cash and checks or take a leap of faith and absorb any transactions that fail after their systems come back online.
By John AdamsSeptember 8 -
Financial institutions struggle to connect emotionally with consumers, according to research from American Banker's publisher. Barclays and Bank of America say digital delivery and targeted incentives have found success.
By John AdamsSeptember 8 -
A member of the European Central Bank's board said private sector digital coins like PayPal's could harm competitive balance, Santander makes candy harts with romance scam slogans, and more.
By John AdamsSeptember 6