Kate Fitzgerald is an Arizona-based senior editor for American Banker and longtime payments reporter. Fitzgerald began her journalism career at the San Diego Tribune, and has worked as a reporter and editor at several other publications, including Advertising Age and the Arizona Republic. She is a graduate of Lewis & Clark College and holds a master’s degree from Northwestern University’s Medill School of Journalism.
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The card network's shares fell 10% on Thursday from news that it's conducting an independent investigation of its student loan operation, signaling potentially costly regulatory actions ahead.
July 21 -
American Express, Capital One and JPMorgan Chase hope to entice affluent travelers by enhancing access to airport lounges, many of which have reached capacity after travel rebounded.
July 20 -
Issuers that offer cash rewards can benefit from consumer anxiety over rising prices for gas and groceries, but have to find ways to make sure their own costs don't rise in tandem.
July 14 -
Some banks in Europe, Latin America and Asia are issuing contactless cards that use fingerprints instead of PINs to authenticate users, but observers think the technology's U.S. prospects are limited.
July 12 -
The startup FuturePay is working with Cross River Bank to offer an instant line of revolving credit in a manner similar to how BNPL lenders operate.
July 6 -
With alternative payment methods one app or click away, a short service disruption can lead to a permanent loss of trust.
July 1 -
Inflation isn't only driving up travel costs — a key category for credit card spending — it's making shoppers more selective about how they earn and redeem loyalty points for products hit hardest by price increases.
June 28 -
Contactless payments went mainstream during the pandemic, but now some merchants are giving incentives for cash payments at the point of sale to offset higher fees owed to card networks due to inflation.
June 24 -
The rising use of peer-to-peer transfers continues to attract scammers due to the transactions' speed and finality. If the banking industry can't solve the problem, regulators or judges are likely to step in.
June 20 -
In a twist on its Goldman Sachs-issued credit card, the technology giant will directly underwrite and hold its buy now/pay later loans through its own subsidiary, cutting out intermediaries.
June 10
