Kate Fitzgerald is an Arizona-based senior editor for American Banker and longtime payments reporter. Fitzgerald began her journalism career at the San Diego Tribune, and has worked as a reporter and editor at several other publications, including Advertising Age and the Arizona Republic. She is a graduate of Lewis & Clark College and holds a master’s degree from Northwestern University’s Medill School of Journalism.
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Synchrony Financial designed its first voice assistant technology for Amazon Alexa around Amazon’s store card, serving as a template for the private-label card issuer’s other retail clients.
May 3 -
Data breaches have become routine, but the public reaction to these events is changing. Consumers are increasingly wary of sharing their information — just ask Mark Zuckerberg — and this trend raises the stakes for all financial institutions and merchants.
May 3 -
Barclays is one of the top five cobranded card issuers in the U.S., but because the bank has no branch network it must use unconventional marketing approaches — and unique technological innovations — to win customers.
May 3 -
Though financial institutions with online bill payment services still command the largest share of the bill payment market, it’s a category with many friction points ripe for disruption.
May 2 -
Younger adults who regularly use mobile payments are more likely to take financial risks and rack up fees, according to a new financial literacy study by the George Washington University School of Business.
May 1 -
In the ongoing quest to replace PINs and passwords, Mastercard has introduced a kit enabling consumers to register their own fingerprint on a biometric card at home, bypassing the need to visit a bank.
May 1 -
Younger adults who regularly use mobile payments are more likely to take financial risks and rack up fees, according to a new financial literacy study by the George Washington University School of Business.
April 30 -
Bill payment proved too unwieldy for Intuit’s personal finance app Mint, and the feature will be discontinued in June, about 18 months after it launched.
April 27 -
Mastercard has appointed Caroline Louveaux, one of its longtime data privacy experts, to be chief privacy officer, operating from the company’s offices in Brussels.
April 26 -
E-commerce platform Magento is giving merchants the option to activate Klarna instant credit for online checkouts.
April 26 -
Ant Financial Services Group has formed a strategic partnership with bKash Limited, the mobile payments platform Bangladesh’s central bank established to expand financial inclusion.
April 26 -
PayPal and Barclays have formed a strategic partnership enabling Barclays customers in the U.K. and U.S. to manage their Barclays and PayPal accounts within each app.
April 25 -
U.S. Bank has formed a partnership with insurance claims software provider Enservio to simplify processes for paying or collecting insurance settlements.
April 25 -
Consumers enrolled in Denmark’s Dankort domestic payments scheme may sign up to make payments using only their finger in a pilot that the payments firm Nets is conducting in Copenhagen.
April 24 -
The partnership PayPal announced last year with Samsung Pay has come to fruition, with PayPal rolling out a new capability enabling its users to make purchases at any store that accepts cards via Samsung Pay.
April 23 -
Walmart has also used Sam's Club's Scan & Go fast checkout feature and even robots in an attempt to shorten queues and improve the payment experience.
April 20 -
Though financial institutions with online bill payment services still command the largest share of the bill payment market, it’s a category with many friction points ripe for disruption.
April 18 -
Before Paytm became one of India's most popular mobile wallets, it was a little-known bill payment app that launched in 2011 and spread by word of mouth. Now Paytm is revisiting that history in Canada, though its challenges in North America are very different than what it faced in India.
April 18 -
The bank-led P2P service Zelle is on track to move more than $100 billion at its first anniversary in June — a milestone that is at odds with overall consumer awareness of digital P2P options.
April 17 -
Wirecard has expanded capabilities of its boon digital payment app by partnering with Fitbit so customers in Europe may make contactless payments with the Fitbit Ionic or Fitbit Versa smartwatch models.
April 17













