Mary Wisniewski is deputy editor of BankThink. She also writes on a variety of subjects as part of American Banker's bank tech team. Previously, she was a blogger and editor at Bank Innovation. She also served as a fashion editor for National Jeweler, where she reported on fashion shows and jewelry news. Her work has also appeared in Billboard, Cracked and a number of business media outlets. Mary grew up in the Michigan suburbs and now lives in L.A. with a maltipoo, two record players and an espresso machine. Mary is endlessly curious and follows anything that grabs her. Current interests include fintech, literature, travel, good conversation, Cat Stevens and Gidget.
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Reimaging the digital experience for retail customers has been the rage for several years now, but a handful of companies are turning their attention to rethinking the digital experience for small business deposit accounts.
November 3 -
Eastern Bank's 18-month-old innovation unit, run by startup veterans, is preparing to release its first product as the industry continues to allocate resources to internal tech labs while wondering when and how such efforts will pay off.
October 28 -
Two new apps, Penny and Sense, highlight customers' most pressing and interesting financial information without making them search for it. The apps, inspired by Google Now, come as banks worldwide try to provide more sophisticated mobile features.
October 20 -
The firms on our FinTech Forward Companies to Watch list are trying to help banks sign up mobile customers faster, write more loans, and ensure online users are who they say they are.
October 13 -
On October 1, USAA introduced a new kind of measurement for members: a financial readiness score and advice to improve it. The newest digital feature, which requires members to answer survey questions, represents a nascent trend of companies hoping to compete on the digital financial health battlefront.
October 9 -
Many bank executives share a vision of revamped branches stocked with tablets for sales and service purposes, according to a new report. But first, institutions must overcome numerous IT obstacles.
October 7 -
BB&T has rolled out a digital banking platform that lets customers customize which features appear once they log in. It saves the bank having to decide what to show and what to hide on devices with different screen sizes.
September 30 -
A Nevada firm is trying to make debt collections easier, friendlier and more interesting on a smartphone app designed for the underbanked. The new app, called PaySwag, is being marketed to banks and other companies to foster a more proactive approach to collections.
September 24 -
The bank's new audio series typifies a growing trend of bank brands thinking differently to get consumers' attention and telling stories on ever-more digital mediums as branch traffic keeps declining.
September 21 -
Among other reasons for seeking their own charters, the U.K.'s so-called challenger banks say they need to avoid being beholden to older institutions that can slow down the creative process.
September 16
