Paul Schaus

As branches in remote areas disappear, banks run the risk of losing business to fintechs.

Community and regional institutions' survival could hinge on their ability to access large troves of data.

There are important considerations for financial institutions to bear in mind as they build relationships with the likes of Apple and Google.

There are important considerations for financial institutions to bear in mind as they build relationships with the likes of Apple and Google.

Community and regional banks may not be able to outspend their larger rivals, but they can be more nimble in implementing the necessary culture change.

As major vendors consolidate, financial institutions should be looking to adopt emerging technologies, rather than relying solely on legacy firms to provide services.

As major vendors consolidate, financial institutions should be looking to adopt emerging technologies, rather than relying solely on legacy firms to provide services.

As banks begin to use artificial intelligence in their businesses, they’ll need to consider the potential for bias as well as the impact new technologies will have on workers.

Traditional institutions shouldn’t just develop stand-alone online banks on top of existing infrastructure. They’d be best served building these “parallel” banks from the ground up.

Financial institutions need to adapt their offerings to meet the preferences of these young consumers or they risk losing ground to fintechs and other nontraditional players.

Acquiring fintechs can be a smart way for banks to access needed tech talent, but they must be careful not to stifle innovation in the merger.

Acquiring fintechs can be a smart way for banks to access needed tech talent, but they must be careful not to stifle innovation in the merger.

To compete with fintech startups, banks need to find more ways to use the mountains of data already at their disposal.

To compete with fintech startups, banks need to find more ways to use the mountains of data already at their disposal.

Banks and credit unions are sharing more information with third parties these days, but they need to be cautious about it.

Financial institutions are sharing more information with third parties these days, but they must be cautious about it.

The data-sharing directive has gotten off to a rocky start overseas, underscoring the need for domestic banks to start educating customers about the model well before it’s adopted stateside.

The big four core vendors have had little incentive to innovate in recent years. But newer competition will force them to update their technology if they wish to survive the digital age.

While banks know they must develop and launch new tools that are useful, convenient and intuitive, figuring out which tools meet that objective and employing them often seems out of reach.

Before banks replace their core systems — which are largely homogeneous in the U.S. — they should work on ways to deliver convenient and engaging digital services for each of their channels.