Workplace culture

Banks that embrace, promote, and support a principled sales culture discover that it not only fuels growth but also strengthens their brand and deepens customer trust.

Whether they plan on it or not, most managers will at some point find themselves in a bubble that bad news fails to penetrate. The best leaders are the ones actively trying to burst it.

The U.K. regulator clarified that such behavior at financial firms could ultimately lead to a ban from the sector. 

The insights of frontline employees can be invaluable tools for improving a bank's operations. It's up to executives to get out of the office and listen to what they have to teach them.

What does a movie about managing an unruly honky-tonk bar have to do with banking? When it comes to setting examples for corporate culture, maybe a lot more than you think.

Breaking into a new industry can be daunting, especially in a field as complex as banking. Here's how experts recommend getting started.

Inclusion is a core tenet of the company, with headquarters in both the U.S. and India and a mission to expand access to education.

The 29 companies that made this year's list offered flexible work schedules, generous amounts of paid time off and fun activities to keep employees happy.

Healthy sales cultures that encourage more personal conversations are productive cultures that create more attuned bankers and happier, better-served customers.

Effective bank leaders recognize that the success of any team relies not just on those in the spotlight but also on the numerous unsung heroes working behind the scenes.

As a leader, just because you have the authority to make a decision doesn't mean you should always be the one making it. A good manager allows subordinates to make choices and assume responsibility.

Bringing in new talent is an essential part of building a business that endures. So, why are so many managers content to tolerate a hiring process that drives talented individuals away?

Nadine Ahn was terminated on April 5 along with fellow exec Ken Mason after the bank received an anonymous tip that the two were romantically involved. Both deny it and are suing the bank for millions.

Fifty-seven percent of financial services firms now operate on a hybrid basis, according to new research from American Banker. Some banks are finding ways to maximize the positive aspects and minimize the negative ones.

Gone are the days when Wall Street executives dressed in conspicuously expensive clothing. Now the industry has adopted a more relaxed and casual dress code.

The outgoing CEO, now executive chairman of the Wall Street firm, told a conference at the Federal Reserve Bank of New York this week that cultural values are a critical element in any prospective merger or acquisition deal.

The fintech topped American Banker's annual list this year. CEO Dave Buerger attributed the company's hands-off management style as one reason that draws in and keeps workers around.

Federal Deposit Insurance Corp. Chair Martin Gruenberg will testify next week in Congress. Those hearings — which will come after the publication of a bombshell report detailing widespread misconduct at the agency — could signal whether he has a future at the FDIC.

DCI in Hutchinson, Kansas, is giving employees unsure about retirement the option to work part-time and gradually ease into the next phase of their lives.

Forty companies made the 2024 edition of American Banker's annual list of enviable workplace cultures in the financial technology space. Here is a look at some of what makes these firms employers of choice.