Penny Crosman is Executive Editor, Technology at American Banker and its publisher, Arizent. Prior to taking on this role, she was Editor in Chief of Bank Technology News. She has held senior editorial roles at Bank Systems & Technology, Wall Street & Technology, Intelligent Enterprise, Network Magazine and Imaging Magazine.
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The London bank is using Google's Vertex AI platform within Google Cloud to create generative AI models for customers and staff.
April 9 -
The second-largest U.S. bank is pushing generative artificial intelligence out to most employees while continuing to offer its more traditional AI-based Erica virtual assistant to customers, says tech executive Hari Gopalkrishnan.
April 8 -
Market data providers like Bloomberg and FactSet use generative AI to boost productivity for their users.
April 7 -
Employees are using ChatGPT without telling their managers and the IT team. That's not necessarily a bad thing.
April 3 -
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Fintech firm Mercury, which provides banking services to businesses, says it now has 200,000 customers after raising $300 million in C-round funding.
March 28 -
The veto aligns with President Trump's executive order on AI, which focuses on innovation and leadership rather than consumer protection.
March 27 -
The newness and potential risks of the technology are factors, but there are also fixable mistakes companies make that prevent payoff.
March 25 -
Employees are using generative AI more than their bosses think they are, research suggests. Some say part of the answer lies in AI-use policies.
March 20 -
