Penny Crosman is Executive Editor, Technology at American Banker and its publisher, Arizent. Prior to taking on this role, she was Editor in Chief of Bank Technology News. She has held senior editorial roles at Bank Systems & Technology, Wall Street & Technology, Intelligent Enterprise, Network Magazine and Imaging Magazine.
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The recent outcry over government use of Amazon's facial recognition software will force TD Bank, USAA and others to confront flaws in the technology that make it harder for women and minorities than white men to use mobile banking.
May 29 -
A chunk of alternative loan customers are perfectly creditworthy, a report from the credit bureau shows.
May 24 -
Moody’s lead analyst Fadi Massih shares what he looks for when deciding how to rate banks, including traits that could help them withstand fintech competition.
May 24 -
At least two cryptocurrency companies, Coinbase and ivyKoin, have talked to federal regulators about obtaining a bank license, but there is skepticism that it will happen. Here's why.
May 23 -
Fintech challenger banks like Simple, Moven, Varo and Chime have faced separate headwinds in recent years. Here's how they’re taking up the charge again.
May 21 -
Bank executives say artificial intelligence will create jobs, while analysts say the opposite. Employees are anxious but willing to try to work with it. All agree AI is already making an impact.
May 18 -
Banks need to curate and bring many financial services to their customers, says Chris Skinner, author of the new book "Digital Human."
May 17 -
"It was a difficult decision, but we’re at a good spot to do this,” Finch, 55, said in an interview.
May 17 -
Google's new voice assistant technology may be the best right now at imitating human speech. That makes it a potentially powerful tool for bankers — and for cybercrooks.
May 16 -
Bank executives say artificial intelligence will create jobs, while analysts say the opposite. Employees are anxious but willing to try to work with it. All agree AI is already making an impact.
May 15
